Terms of Service

1. Acceptance of Terms

By accessing and using Optiq ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These Terms of Service govern your use of our AI-powered social media analytics platform.

2. Description of Service

Optiq is an AI-powered social media analytics platform that provides:

• Unified dashboard for multiple social media platforms (YouTube, Instagram, TikTok, X, Facebook)
• Real-time analytics and performance insights
• AI-powered comment management and response generation
• Trending content discovery and analysis
• Automated insights and recommendations
• Data visualization and reporting tools

3. User Accounts and Registration

3.1 Account Creation

To access our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities under your account

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our sole discretion.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our service for lawful purposes only. You agree to use the service in accordance with all applicable laws and regulations.

4.2 Prohibited Uses

You agree not to:

• Use the service for any unlawful purpose or to solicit others to perform unlawful acts
• Violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• Infringe upon or violate our intellectual property rights or the intellectual property rights of others
• Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• Submit false or misleading information
• Upload or transmit viruses or any other type of malicious code
• Collect or track personal information of others
• Spam, phish, pharm, pretext, spider, crawl, or scrape
• Use the service for any obscene or immoral purpose
• Interfere with or circumvent the security features of the service

5. Subscription and Payment Terms

5.1 Subscription Plans

We offer various subscription plans with different features and limitations. Current pricing and plan details are available on our website and may be updated from time to time.

5.2 Payment Terms

Payment is due in advance for the subscription period. We accept major credit cards and other payment methods as specified during checkout. All payments are processed securely through our payment processor.

5.3 Billing and Renewal

Subscriptions automatically renew unless cancelled before the end of the current billing period. You can cancel your subscription at any time through your account settings.

5.4 Refunds

Refunds are handled on a case-by-case basis. Please contact our support team to discuss refund requests.

6. Intellectual Property Rights

6.1 Our Content

The service and its original content, features, and functionality are and will remain the exclusive property of Optiq and its licensors. The service is protected by copyright, trademark, and other laws.

6.2 Your Content

You retain ownership of any content you upload or create using our service. By using our service, you grant us a limited, non-exclusive license to use, process, and display your content solely for the purpose of providing our services.

6.3 AI-Generated Content

AI-generated content, including suggested responses and insights, are provided as recommendations only. You are responsible for reviewing and approving all AI-generated content before use.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our service, you consent to the collection and use of information as described in our Privacy Policy.

8. Third-Party Services and Integrations

Our service integrates with various social media platforms and third-party services. These integrations are subject to the terms of service and privacy policies of the respective platforms. We are not responsible for the availability, content, or practices of third-party services.

9. Service Availability and Modifications

9.1 Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or technical issues.

9.2 Service Modifications

We reserve the right to modify, suspend, or discontinue the service or any part thereof at any time with or without notice. We may also impose limits on certain features or restrict access to parts of the service.

10. Disclaimers and Limitations of Liability

10.1 Disclaimers

The service is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.2 Limitation of Liability

In no event shall Optiq be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

11. Indemnification

You agree to defend, indemnify, and hold harmless Optiq and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms of Service or your use of the service.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising out of or relating to these terms or the service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

14. Severability

If any provision of these Terms of Service is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at: