Privacy Policy

1. Introduction

Welcome to Optiq ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media analytics platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and email address when you create an account
• Profile information from connected social media platforms
• Payment information (processed securely through Stripe)
• Communication preferences and support requests

2.2 Social Media Data

With your explicit consent, we collect data from your connected social media platforms:

• Analytics data (views, engagement, reach)
• Comments and interactions on your content
• Content metadata (titles, descriptions, timestamps)
• Trending content and hashtag information

2.3 Technical Information

We automatically collect certain technical information, including:

• IP address and device information
• Browser type and version
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our AI-powered analytics services
• Generate insights and recommendations for your social media content
• Process payments and manage your subscription
• Communicate with you about updates, features, and support
• Improve our platform and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our platform
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, user information may be transferred
• Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Data Processing: Object to certain processing activities

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences, though disabling cookies may affect platform functionality.

8. Third-Party Integrations

Our platform integrates with social media platforms and other third-party services. These integrations are subject to the respective platforms' privacy policies and terms of service. We encourage you to review these policies to understand how your data is handled by these third parties.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: